Terms & Conditions

1. General Terms

This website is the official website and the copyrighted work of “PILOT INTERVIEW HANDBOOK Ltd” (hereinafter referred to as “Provider”), established in Sofia, Bulgaria under registration number 207064737. The Provider’s headquarters are located in Sofia, Boulevard Aleksander Stamboliyski 55, 4th Floor, PC 1000.

The Provider and its licensors reserve all their rights in it. The present or future content of this website is owned and operated by the Provider and fully protected by the Bulgarian and international law, against any kind of unauthorized use, copying or dissemination of copyrights. Anyone who access this website, uses its services or supplies personal data to it, will be considered as “user” and will have to observe and comply with the following terms, as well as with any applicable legal provision.

Please, read carefully all the following terms of use, conditions and privacy policy, before using this website. Accessing, linking or using the website and its services, signifies your full acceptance of the following terms and conditions, which the Provider has the right to modify at any time, without any prior notice, as their publication on the website will be sufficient for your Knowledge . The Provider may alter the design, the specification and the content of the site at any time, modify or even terminate it, without prior notice, at his sole discretion. Use, link or access to the site after modifications are notified or posted, signifies your full acceptance of them, as well. All terms and conditions are obligatory. In case you don’t agree with any of them, it is strictly prohibited to you to use this website, by any possible way, or mean. The Provider reserves, anyway, the right to refuse or terminate your access to the website at any time, in case you fail to comply with these terms, without having to compensate or indemnify you for this.

You are not allowed to use this site for any illegal reason and purpose, or in any way inconsistent with these terms and conditions. You have the right to use the site only for your own personal non-commercial use (as a learning tool for student pilots and as a preparation tool for interviews as a candidate pilot), and you are not allowed to copy, resale, transmit, transfer, print, download, publish, reproduce, decompile, disassemble, distribute, display, modify, perform, upload to, create derivate works, public display, sell, resell or in any other way exploit, misuse or use it for commercial reasons or for the benefit of any other person or entity. It is, moreover, strictly prohibited to share your password, allow to anyone else access your account, do anything that would put your account at risk, as well as use or attempt to use any other user’ s account, or interfere with any user, host, or network, or use this network to distribute malware. In such cases you are responsible to fully compensate the Provider, plus your responsibility according to Civil and Criminal Law.

You are not allowed to use the content of the site in order to create or construct or complete a database of any kind and it is prohibited to you to attempt to interfere or interfere with or disrupt by any mean the proper working of the website, or any server or network, which may be connected to this site. You may not attempt or violate the security of the website through hacking, password timing, “scraper”, “robot” “computer code” “spider”, “data mining” or any other mean, device, program, algorithm etc., otherwise you are responsible to fully compensate the Provider, plus your responsibility according applicable Civil and Criminal Bulgarian Law.

The authorized use of the site according to these terms, gives you no further rights of any kind to the contain of it, and your right to use it will be terminated by the Provider in case you fail to comply with these terms.

This website is being checked to ensure that it works correctly. However, the use of it is at your own risk. Its contain and information is provided to you “as is” and “as available”, so the Provider has no responsibility for any consequences due to possible interruptions, delays, or other technical reasons, and does not guarantee to you, express or imply, as to the service, included but not limited to, merchantability, non- infringement, title, or fitness for a particular purpose. The Provider doesn’t guarantee that the service and information is free from errors, that it is of satisfactory quality, or that it will always be available and accessible, accurate, or of any particular standard. You also agree that any defects in the services and the website will not be corrected by the Provider.

At no circumstances the Provider warrants against interference or interruption while using the services and information of the website, and you agree that internet services may present delay, alteration loss, manipulation or misdirection of data, for which the provider has no responsibility. The provider does not warranty to you also that the availability or, generally, the functions contained in the site and its operation will be error-free, that the site is free of viruses or other components that may harm your computer or that its function won’t be interrupted, in order to carry out maintenance of the site, because of technical reasons or due to events which are out of the control of the Provider such as force majeure, hackers, crackers, ISPs, bad connection, insufficient signal, and, in general, circumstances that would impede your access to the platform. The Provider has no responsibility whether the service provided is compatible with your equipment, and shall not be liable for any damage due to your inability to use the site or for any other technical difficulty to use the site. You may not claim economic compensation for any of the above reasons and the Provider shall not compensate any damage that results of your use or your inability or difficulty, for any reason, to use the website. The limitation of liability of the Provider applies always, to any claim or cause. In case that you get redirected to contents of other parties, which the Provider, anyway, cannot control, the Provider will not have responsibility as to those contents.

The Provider does not guarantee to you the services suitability or prospects of success, therefore you should get own verification before relying on the content of the website. You acknowledge that the Provider has no responsibility for any loss or damage of any kind, including, but not limited, personal injury, death, or any incidental, direct, indirect, consequential damage, loss, in relation to your use of the services of the website. The same will apply to every third party suppliers, employees, agents or representatives, in case they exist, so as to any decision made or action taken by you, that has to do with the services of the website, even if the Provider is noticed about the possibility of such damage. The Provider also disclaims any responsibility to protect your devices and systems from malicious code or programs.

You fully acknowledge that the service provided is only an auxiliary and supplementary learning tool for Pilot Interview Preparation and that, at no circumstances, the Provider guaranties or is liable to you that, by reading or studying the given information, you will successfully pass exams or interviews as a pilot. The Provider does not guarantee to you that the exact same or even similar personal or technical questions included in this website, will be asked during your own interview. The Provider has no responsibility for your exam or interview failure, any damage caused, or claimed to be caused, by any person using the information, and generally, content of the site, including but not limited to direct, indirect , consequent or punitive damages and makes no representation of any kind of warranties thereof, whether express, implied, statutory or otherwise.

All information, material etc. you submit to the website will be considered non-confidential and non-proprietary, so that the Provider can further use it especially in order to improve, to provide and to promote the site.

The Provider does not warranty that the use of the website and its services complies with all the different laws worldwide and that the website and its content is appropriate for use in all locations worldwide, for any or for all purposes. You use the service on your own initiative and you are solely responsible for using the website in full compliance with every applicable law in your particular location. Τhe Provider will have no responsibility for any damages or consequences due to your own wrong, illegal or illicit use of this website.

2. Intellectual Property

This website, including but not limited, the Service, the HANDBOOK, the program, all the information, text and all the necessary elements for its operation, are property of the Provider. All the content of this website is fully protected by Bulgarian and international intellectual legislation. You, therefore, recognize that it constitutes valuable intellectual property of the Provider and you agree to act protecting the proprietary rights, and complying with these terms and conditions and intellectual property legislation. Except if specifically permitted, you may not use the intellectual property of the Provider for any purpose, without the Provider’s prion written consent. Any unauthorized use, reproduction, transmission, publication, exploitation, distribution, commercialization of the contain and the website, copy, transmission, transfer, display, exhibition, modification, performance, downloading, uploading to, sale or in any other way exploitation of the website or its content, will be considered as a serious breach of the author’s and Provider’s intellectual property rights. Moreover, you may not carry out other activity that could be in breach of the intellectual property rights of the Provider, or other users of the same website, you may not supply, sell or exploit material or copy material and information of the website or download its database by any possible mean or way.

3. Fees and Payments – Registration

The Provider offers its service for a fee, quoted in Euro (VAT included). Subscriptions are paid in advance – by the registration. The right to withdraw from your purchase is valid for 14 days. As per EU law, this right expires when the user starts to consume the service. Therefore, by using our service within the 14 day cancellation period (from the date of registration) you acknowledge that you are waiving your right to cancellation (i.e. refund).

Your selected payment method will be charged automatically. In case you subscribe under an introductory offer, if you select to renew at the end of it, you will be charged for the full price. The Provider reserves the right to change the fees at any time, at its sole discretion. Such change will be effective right upon posting it on the website. Note that your subscription will not renew automatically but you can opt to renew it from the “My Account” section of our website.

In order to use the website and to obtain access to it, you have to register and create a personal account, for which you will have to give all the required true, accurate and updated information about you, selecting a username and password. You may not select a username used by another person or in which another person has prior rights, create an account for a third person, without its prion written permission or use a username, that the Provider, at its sole discretion, deems inappropriate for the site and rejects. Though, the decision for providing the necessary information is purely voluntary and optional. The Provider is not responsible for not updating your data, in case you don’t comply with your obligation to accurate and inform about changes that affect your personal data. The Provider reserves the right to terminate your account at any time, without prior notice, and you also have the right to terminate your account at any time through your account management page. Termination will be confirmed, your account will be deactivated and the content you collected will be deleted. If you terminate your subscription before the end of your billing cycle, you accept that you will not receive any refund for the period of time you did not use the website.

The Provider reserves the right to deny registration if it’s impossible to verify the authenticity of the given information by you. You are the sole responsible for keeping the confidentiality of your password and for the safety and usage of your account, which is strictly personal, and you are therefore, not allowed to transmit, transfer, download, sell, or assign your rights to your account to any third person, by authorizing it to use your username and password instead of you. In case of selling, giving or transferring your computer to a third person, you have to make sure that you’ll have previously deleted all cookies, software, contain, data and software files obtained by using this website. In any case, the Provider has the right to terminate and revoke your subscription in case of copyright violation, improper use of the website, sharing your subscription with any other person, entering personal data that shall not be registered according to the privacy policy of the website, or any other use that could cause technical or damages of other kind to the website.

4. Privacy Policy

EU General Data Protection Regulation (GDPR) is applicable to the website. This Privacy Statement discloses the privacy practices regarding the personal data submitted via the website and related applications and services. 


1.1. “Personal Data” means any information related to an identified or identifiable natural person (the “subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person (the “personal data”)

1.2. “Non – Personal Data” is data which will be logged for internal system-related and statistical purposes, which cannot be tracked back to you (name of the file accessed, date and time of access, notification of successful access, web browser, requesting domain etc.). Date disclosing your identity will not be publicly used, may, however, use any data collected in anonymized form, in particular for purposes of statistical analysis.

1.3. “Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Βy entering this website and its services you agree that the use is subject to the Provider’s Privacy Policy and you fully consent to the collection, storage, and use of your personal data by the provider. If you don’t agree with that, you are not allowed to use the site. Privacy Policy may be modified at any time, without any prior notice, as the publication of such modifications on the website will be sufficient. Use, link or access to the site after modifications are notified or posted, signifies your full acceptance of them, as well.

All data collected are processed according the existing legal provisions and GDPR and won’t be disclosed, excepting legal needs. According to this, the Provider ensures that your personal data is held in a secure environment and is accessible by the Provider and its staff, using individual usernames and passwords. Data is processed legally and transparently, is collected for specified, explicit and legal purposes in order to provide you with our services and information, is adequate, relevant and limited in relation to the purpose for which it is processed, kept in a way that does not allow identification of the subject longer than necessary for the purpose of the processing and processed in accordance with the rights of the subject in a way that ensures adequate processing security.

It should be, therefore, noticed that for reasons due to the general function of the internet, the Provider cannot guarantee or warrants the security of any information you transmit to the website via Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, all reasonable measures, technical and organizational, are going to be taken in order to protect your personal data. You hereby agree that you will immediately notify the provider in case you are aware of unauthorized use of your account or any breach of security concerning your account, the website, or other related services. The Provider has no responsibility for the privacy policies of any third party (advertisers, websites etc.) which may be available through this site or be connected to it. You should therefore keep yourself aware of the privacy policies of such third parties too.

When you visit the site the Provider can be informed about your personal information, such as first name, last name, email, mobile phone number, address, the type of browser you are using, the operating system of your computer, the pages you visited beforehand, the host name of the computer making contact, and the date and time of the contact as provided by the server. This information is evaluated purely for statistical, marketing and security purposes. Contact information, analytics, user feedback and support, user survey responses, may also be collected.

This website is not intended for registering or collecting sensitive personal data, such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation or, personal data relating to criminal convictions and offences or related security measures.

Your personal data, directly or indirectly submitted, will be used by the Provider in order to provide you with service, to maintain and improve the site and services, to sending you information and marketing, to manage support and contact requests, to notify you about any changes to the service /product, to provide customer support, to gather analysis in order to improve the service, to detect, prevent and address technical issues, to develop and improve the website and its services, to promote the security of the site, to manage user registrations and authentication, to administrate your account, to handle user support requests and contact, to comply with legal obligations, to send marketing information, or to review compliance with applicable terms and conditions . You have the right to ask information about your personal data process, and request that the Provider changes, corrects, restricts, transfers, or deletes data related to you. Such request must be made in writing and be signed by you. You can access and update your personal data by yourself, by logging in to your account.

The Provider will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. When your account is terminated, your personal data will be deleted, except for information required to be kept due to statutory regulations.

If you wish to be further informed what personal data we hold about you, please contact us.

The Provider does not collect or use personal data of persons under 16 years old, so if you are under 16 years old, please do not try to use the site or enter your personal information, unless you have obtained and can prove your parents prion written consent for it. However, in case the Provider finds out that personal information about a person under 16 years old has been collected, it will be deleted as soon as possible.

The website uses cookies, which are required to run the webpage. When you visit, enter or use by any way the site we may collect information through the use of them, as they can collect and process personal data. You have the option of giving or refusing your consent to the use of cookies, apart from those required for the website functioning. A cookie is a small amount of data placed on your computer, read by the web server which is placed in there. Collecting the information through cookies helps present the content in a relevant way according to your preferences and to remember your options every time they come back to the website. Cookies help the Provider to analyze data about web page traffic and improve the website in order to adjust it to customer needs. This information is used for statistical analysis purposes and then the data is removed from the system. Cookies help providing you with a better website by enabling the site to monitor which pages and banner you find interesting and which you do not. Traffic log cookies remain until you erase them or they expire. Cookies enable also your navigation on the website as well as your usage of certain functions, to enable access to protected areas and contents for registered users. The session cookie expires when you close your browser or app.
Third party cookies (Google Inc. etc. ) may be used in order to display third party advertising that is relevant to you. Third party cookies remain until you erase them or they expire. The Provider does not have control over or access to any information contained in the cookies that are set on your computer by third party advertisers and advices you to familiarize yourself with their privacy.

The Provider may use Google Analytics, which is a web analysis service of Google that uses collected data to track and examine the use of the site, to prepare reports on its activities, or contextualize and personalize the ads of its own advertising network.

5. Indemnification

As mentioned, the Provider has no responsibility for any damages or consequences due to your wrong, illegal or illicit use of the site. Therefore, you agree to interfere in favor of the Provider, defend and fully indemnify the Provider, at your own expenses, against any claims, liabilities, costs and expenses arising out of illegitimate or unauthorized use of the website by you or someone using your account, because of infringement of any intellectual property right of any third party, and any injury or damage caused to any third party by you or someone using your account.

6. Αpplicable Law – Jurisdiction

Any issue that may arise, is related to, or is connected, anyhow, with this website or any element not detailed expressly in these terms and conditions will be resolved exclusively according to the Bulgarian legislation. Any dispute, claim or controversy that may arise between the Provider and you will be governed by Bulgarian legislation and will be subject to the Law Courts of Sofia, even if you were to have your residence outside Bulgaria.

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